Complete Multi-Tenant Support
Prioritizing Care, Ease & Satisfaction For Tenants
Every tenant is interested in saving money, as long as it doesn’t make their lives more difficult. King Energy puts substantial effort into ensuring that tenants have a professional, simple, and low-hassle experience when they register for and participate in our solar program.
Our tenant relationship team works with tenants to explain the program and facilitate registration, and our US-based support team is available to field any questions or concerns.
How We Support Businesses
King Energy’s enterprise software OneBill™ provides easy, consolidated billing for owners and tenants.
Monthly energy bills that are simple and easy to understand
Tenants receive one bill and make one payment
Access to both utility and solar bills in one easy to use interface
Dedicated tenant relationship team focused on initial and ongoing tenant support and satisfaction.
We work with tenants to explain the program and facilitate registration
US-based support team available to field any questions or concerns
Providing a professional, simple, and low-hassle experience
King Energy handles all components of the installation and long-term management of the system.
Tenants have no out–of-pocket costs for installation or maintenance
King Energy stays connected and ensures the success of the program
Energy production and savings remain consistent year after year
Frequently Asked Questions
How does King Energy ensure accurate billing and avoid the costly mistakes common in multi-tenant solar?
Multi-tenant solar billing errors – from data formatting inconsistencies to incorrect time-stamping during daylight saving transitions – can spark tenant disputes and revenue losses. OneBill™ includes built-in audit processes combining automated detection with expert human review to catch errors before they reach tenants. Missing readings during system maintenance, common area loads, and varying unit sizes are all accounted for. Accuracy rates and tenant satisfaction metrics exceed industry standards significantly.
How does King Energy work with retail landlords who have multiple national chain tenants?
Many national retailers – including Starbucks, AutoZone, Dollar Tree, Panda Express, and Chipotle – have corporate sustainability goals requiring renewable energy in their leases. Properties offering solar become preferred locations for lease renewals and expansions. King Energy coordinates directly with national retail sustainability teams, provides corporate-level reporting, and handles all tenant onboarding. Properties become more attractive to premium national tenants while owners collect rent and tenants achieve their corporate renewable energy commitments simultaneously.
How does King Energy's multi-tenant model create more value than single-tenant commercial solar?
Single-tenant solar is sized only for that tenant’s consumption, leaving significant roof capacity unused. King Energy’s multi-tenant model maximizes the entire roof area by distributing solar to all participating tenants and the surrounding community through virtual net metering. This means larger systems, higher roof rent for property owners, and broader social impact. By serving multiple tenants plus community subscribers, substantially more revenue is generated per square foot of roof space than traditional single-tenant installations.
How does OneBill™ handle the complex transition from NEM 2.0 to NEM 3.0 billing in California?
California’s shift from simple retail-rate credits (NEM 2.0) to time-based dynamic compensation (NEM 3.0) created unprecedented billing complexity. OneBill™ automatically calculates time-of-use rates, manages 15-minute interval data, handles monthly credit reconciliation, and distributes solar value fairly across all participating tenants. The proprietary software eliminates billing errors that erode tenant trust and handles the technical complexity completely transparently. Tenants receive one clear, understandable bill showing both utility and solar charges with guaranteed savings.
Can tenants opt out of the solar program, and how is energy allocated if tenant mix changes?
Tenant participation is voluntary. OneBill™ dynamically reallocates solar energy as tenants opt in, opt out, or turnover occurs. If a tenant moves out, their solar allocation automatically redistributes to remaining participants, maximizing system utilization. Roof rent remains constant regardless of tenant participation levels – King Energy assumes all tenant-related risks. This flexibility makes solar attractive to diverse tenant types without creating conflicts or forcing participation in sustainability programs.